Christoph
NOVRITSCH

Before You Buy

This page lists all information you might need before purchasing. If you have an open question please read carefully through this page. At the end you will see a contact form in case we didn't cover your question.

Hardfacts

We are 17 people in Vienna, Austria. We want to give our customers the best experience possible. Our products are developed by players for players. Our products are sent from our 2 warehouses located in in Vienna, Austria and Pennsylvania, USA.

Country Information

It is easy to ship our products within the EU and the USA. Additionally we have a long list of all other countries where we explain the local regulation and state if we can ship there.
International Shipping Infos

Customer Service

Our service team is available on working days and will help you with all inquiries. Usually we answer your requests within 24 hours.
Terms of Service

Shipping

If you order before 12:00 noon we normally send out your package on the same day. During product launches this can vary slightly due to the increased order quantities. You can choose the shipment method while checking out.
More About Shipping

Payments

You can pay with different payment methods like PayPal, Credit cards, SOFORT, iDeal and more. You will not have any fees when ordering - we cover that. While all our prices are in € you can use any currency you like. Our system will automatically convert your currency to €.
More About Payment


In case you have additional questions